Terms and Conditions

Welcome to Margaret Dabbs® London USA Website. This website is owned and operated by Margaret Dabbs® London USA LLC. Our registered address is 36 Weymouth Street, London, W1G 6NJ, UK. For inquiries, please contact us at info@margaretdabbs.com.

  1. Our Agreement

    These terms and conditions (the Terms) apply when you access www.margaretdabbs.com (the Website) or place orders for products available on the Website.

    Any reference to we / us / our in these Terms refers to Margaret Dabbs London USA LLC.

    Any reference to you / your means you, the user of the Website.

    By accessing this Website or purchasing any products, you agree to be legally bound by these Terms. If you do not accept these Terms, please do not use the Website.

  2. Changes to Terms

    We reserve the right to modify these Terms for legal, regulatory, or security reasons at any time. Changes are effective immediately upon posting to the Website.

    If you do not agree with any updates, you must stop using the Website immediately. Any changes made after placing an order will not affect that order unless required by USA consumer protection laws.

    For inquiries regarding these Terms, please contact info@margaretdabbs.com.

  3. Your Use of the Website

    By using this Website, you confirm that all information provided is accurate and up to date.

    You agree NOT to:

    • Use the Website in a way that interrupts, damages, or impairs access.
    • Use the Website for criminal, fraudulent, or illegal activity.
    • Attempt to gain unauthorized access to other users’ accounts.
    • Use the Website for commercial resale of products.

    We reserve the right to suspend or terminate your account if fraudulent activity is suspected.

  4. The Ordering Process & Order Confirmation

    Your order via our online purchase order form constitutes an offer to buy products from us. All orders are subject to availability and acceptance by us.

    • After placing an order, you will receive an Order Confirmation Email summarizing your order.
    • The contract is only formed when we send a Dispatch Confirmation Email.

    If we cannot fulfill your order, we will contact you via email.

    For order inquiries, please contact info@margaretdabbs.com.

  5. Registering a Personal Account

    To facilitate future purchases, you may register for an account on our Website.

    By registering, you agree to:

    • Provide accurate personal information.
    • Maintain the confidentiality of your password.
    • Notify us immediately of unauthorized account use.

    We are not responsible for unauthorized access unless due to our negligence.

  6. Discount Codes

    • Only one discount code may be used per order.
    • Discount codes cannot be combined with other offers, gift cards, or already discounted items.
    • Free shipping codes only apply within the United States.

    For inquiries regarding discount codes, please contact info@margaretdabbs.com.

  7. Gift with Purchase Promotions (GWP)

    • Gift thresholds apply only to full-priced products and exclude gift cards.
    • Promotions are subject to stock availability.
    • We reserve the right to offer an alternative product if the original GWP is unavailable.

  8. Prices, Delivery Charges, & Payment

    • All prices are in US dollars ($USD) and do NOT include applicable state sales tax.
    • Taxes are calculated at checkout based on your shipping destination.

    We strive to display accurate pricing; however, errors may occur. If a pricing error is found:

    • We will notify you before dispatch.
    • You may reconfirm or cancel your order.

    Payment Methods Accepted:

    • Credit / Debit Cards (Visa, Mastercard, AmEx)
    • Apple Pay, Google Pay
    • Other available financing options at checkout

  9. Shipping & Delivery (USA)

    • Orders are typically processed within 1 business day.
    • Estimated delivery times:
      • Standard Shipping: 5-7 business days
      • Expedited Shipping: 2-3 business days
      • Express Shipping: 1-2 business days

    Restricted Products: Some items (e.g., nail polish) may have shipping restrictions within the USA.

  10. Returns & Refunds (USA)

    • 30-day return policy (previously 14 days in UK).
    • Refunds processed within 7-10 business days (not 28 business days as in UK).
    • Return shipping is covered by the customer, unless the product is incorrect or faulty.

    For full details, please see our Returns & Refunds Policy.

  11. Reselling of Products

    All products on our Website are for personal use only. Resale or bulk purchasing is prohibited.

    We reserve the right to cancel any bulk orders suspected of resale.

  12. Social Media Competitions (USA)

    • Competitions are governed by USA laws (not English law).
    • No purchase is necessary to enter.
    • The winner will be randomly selected and contacted via direct message.
    • If unclaimed within 14 days, an alternate winner will be selected.

  13. Clinic Refund Policy – USA (If Applicable)

    • Treatments booked at Margaret Dabbs® London USA locations are non-refundable.
    • We require a 24-hour cancellation notice for all appointments.

    For clinic inquiries, please contact info@margaretdabbs.com.

  14. Governing Law & Dispute Resolution (USA)

    These Terms shall be governed by and interpreted in accordance with applicable laws of the United States.

    Any disputes shall be resolved in the courts of the United States.