Privacy Policy

Pedal Pulses Limited, trading as Margaret Dabbs® London, understands that your privacy is important and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website.

Effective Date: 01.01.2025
Last Updated: 07.03.2025

  1. Introduction

    Margaret Dabbs London (“MDL,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.margaretdabbs.com (the “Site”), purchase our products, or interact with us through various online and offline means in the United States.

    By accessing or using our Site, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

  2. Information We Collect

    We collect different types of personal information, which may include:

    1. Personal Identifiers

      • Name, email address, postal address, phone number, username, or similar unique identifiers.
      • Account credentials, including passwords and security questions.

    2. Demographic & Sensitive Information

      • Date of birth, age, gender.
      • Health-related data if voluntarily provided (e.g., foot/nail care concerns for product recommendations).

    3. Payment & Transaction Information

      • Credit card, debit card, billing address, purchase history, and transaction details.
      • Third-Party Payment Processing: We do not store your full payment details; payments are processed securely through Stripe, which maintains its own privacy policy.

    4. Internet or Other Electronic Activity

      • Browsing & Search History – Pages visited, products viewed, and search history.
      • Cookies & Tracking Technologies – We automatically collect device information, IP addresses, referral URLs, session duration, and engagement metrics via cookies, pixels, and similar tools.

    5. Geolocation Data

      • Approximate physical location based on IP address, or GPS data if permitted by your device settings.

    6. User-Generated Content

      • Any content you submit, such as reviews, testimonials, survey responses, or uploaded images.

    7. Audio, Visual & Electronic Data

      • Customer service calls may be recorded for training and fraud prevention purposes.
      • Video recordings in our retail stores, if applicable.

    8. Professional or Employment-Related Information

      • If you apply for a job, we may collect employment history, resume details, references, and LinkedIn profile data.

    9. Social Media Data

      • Interactions on Facebook, Instagram, X (formerly Twitter), TikTok, YouTube, or LinkedIn when engaging with our brand.
      • Publicly available social media information when you tag or mention us.

  3. How We Collect Information

    We collect personal information in the following ways:

    1. Directly from You

      • When you purchase a product, create an account, contact customer service, or complete a survey.

    2. Automatically

      • Through cookies, web beacons, log files, and analytics tools (Google Analytics, Facebook Pixel, etc.).

    3. From Third-Party Sources

      • Advertising partners – Data from ad platforms like Google Ads, Meta (Facebook & Instagram), TikTok Ads.
      • Social networks – When you log in via Facebook, Google, or Apple.
      • Business partners – When you engage with retailers carrying MDL products.

  4. How We Use Your Information

    We use the data collected for various purposes, including:

    1. To Provide Our Products & Services

      • Processing orders, fulfilling shipments, and handling customer service inquiries.
      • Managing your online account, including purchase history and saved preferences.

    2. Marketing & Advertising

      • Sending promotional emails, newsletters, SMS messages, and targeted offers.
      • Using remarketing tools to show ads across other websites.

    3. Legal & Compliance

      • Fraud detection, security monitoring, and regulatory compliance (e.g., CCPA/CPRA compliance).

    4. Research & Service Improvement

      • Analyzing customer behavior, website traffic, and purchasing trends.
      • Conducting user experience testing and product development.

  5. Sharing & Disclosure of Information

    We do not sell personal data but may share it under these conditions:

    1. With Service Providers

      • Payment processors, shipping partners, and email marketing providers.

    2. With Advertising & Analytics Partners

      • Google, Facebook, TikTok, and other ad networks for marketing purposes.

    3. For Legal & Safety Reasons

      • To comply with law enforcement requests, prevent fraud, and protect against legal liability.

    4. In Business Transfers

      • If MDL merges, sells assets, or is acquired, your information may be transferred.

  6. Your Privacy Rights & Choices (U.S. Compliance)

    1. Access & Correction

      • You may request a copy of the data we hold and correct inaccuracies.

    2. Data Deletion

      • You can request account deletion or removal of personal data unless legally required to retain it.

    3. Opt-Out of Marketing

      • You can unsubscribe from emails, SMS, and targeted ads at any time.

    4. Do Not Track (DNT) Requests

      • We respect browser-based DNT settings where applicable.
      • To exercise any of these rights, contact us at info@margaretdabbs.com.

  7. Data Retention & Security Measures

    We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

    1. Security Practices

      • Encryption & Firewalls – To protect data from unauthorized access.
      • PCI Compliance – Secure payment handling through Stripe.
      • Data Minimization – We only collect essential information.

  8. Third-Party Links & External Websites

    Our website may contain links to third-party sites (e.g., retailers, social media, blogs). We are not responsible for their privacy practices.

  9. Children’s Privacy (COPPA Compliance)

    We do not knowingly collect data from individuals under 13 years old. If you believe a child has provided us personal data, contact us immediately.

  10. Changes to this Privacy Policy

    We may update this policy periodically. The effective date at the top of this page reflects the latest version. We will notify users of major changes via email or website notification.

  11. Contact Us

    For questions or privacy-related requests, contact us at:

    Margaret Dabbs London (USA)
    Email – info@margaretdabbs.com

    Mailing Address:
    ​​Margaret Dabbs London – USA Returns
    260 Ballard Road, Unit 2
    Middletown, NY 10941
    United States